Move In with Confidence
We know your home is a big investment. That’s why we offer solid protection plans – so you can settle in and relax, knowing we’ve got your back.
Standard Builder Protection
Every home comes with our complimentary warranty – because we believe in what we build.
- 1‑Year Structural Guarantee
- Roof, walls & foundation coverage
- Plumbing & electrical rough‑in protection
- 100% parts & labour on covered defects
Extended Home Protection
Go beyond the basics with multi‑year coverage that protects the systems that matter most.
- Up to 10‑Year Structural warranty
- Major appliances & HVAC system protection
- 24/7 emergency repair support line
- Reimbursement for temporary living expenses
- 100% Transferable to the next owner
What You Need to Know
We believe in transparency – here’s a clear breakdown of what’s covered, what’s not, and how to make a claim.
What’s Covered
- Structural integrity – load‑bearing walls, floor joists, roof trusses
- Roof system – decking, underlayment, and exterior roofing materials
- Plumbing systems – supply lines, drain lines, water heater, shut‑off valves
- Electrical systems – breaker panel, internal wiring, outlets, and switches
- HVAC equipment – central heating, air conditioning, ductwork, thermostats
- Major appliances – refrigerator, range/oven, dishwasher, garbage disposal
- Setup & anchoring – tie‑down systems, pier leveling, skirt installation
- 100% parts and labour on all covered repairs
What’s Not Covered
- Normal wear and tear (cosmetic scuffs, fading, etc.)
- Damage caused by neglect, misuse, or improper maintenance
- Weather‑related damage (flood, storm, lightning, etc.) – covered by your homeowner’s insurance
- Appliances or systems not originally installed by the manufacturer
- Damage from pests, rodents, or insects
- Modifications or alterations made after installation
We’re always upfront about exclusions – if you’re ever unsure, just ask us.
How to Make a Claim
- Call us – our support line is available 24/7 for emergencies.
- Describe the issue – we’ll help you determine if it’s covered.
- We coordinate the repair – we’ll send a trusted technician to fix it.
- You relax – we handle the paperwork and billing.
Response time: Within 48 hours for non‑emergencies, same‑day for urgent issues.
Transferability & Duration
Standard plan: 1 year from the date of purchase, non‑transferable.
Extended plan: Up to 10 years, fully transferable to the next owner – which adds value if you ever decide to sell.
Can I renew? Yes – we’ll reach out before your coverage ends with renewal options.
Quick Answers
Common questions we hear from homeowners like you.
Our standard coverage applies to the original installation site. If you relocate your home, please contact us to discuss your options.
Yes – you have up to 60 days from purchase to upgrade to Extended Protection.
Our emergency line is staffed 24/7 for urgent issues. For non‑emergencies, we’ll respond within 48 hours.
We work with a network of licensed, vetted technicians across the country – so you always get quality workmanship.
Ready to protect your investment?
Have questions about which plan fits your home best? Our team is here to help – no pressure, just honest advice.